How long will it take to build my home?
The length of “build time” varies between projects and is dependant on many factors including; weather, soil classification, home design, material supply and availability of labour. The Customer Services Manager will provide you with an estimate based on factors pertaining to your site and home design.
Can we access the home during construction?
There are a number of opportunities throughout construction when you have the opportunity to meet with your Building Supervisor to conduct a site inspection and discuss progress. Due to Occupational Health and Safety laws, unaccompanied access is not permitted
Who do we talk to during construction?
The Customer Service Department is available throughout construction to assist with all your enquiries and co-ordinate onsite inspections. Your Building supervisor provides weekly progress updates to the Customer Services department to assist in answering your queries.
Will my home match the quality of the Display home?
Stringent control measures are adopted throughout the entire building program (which includes material and trade supply) to maintain a quality finish to all our homes.
Are there any “Hidden Extras?”
A dedicated effort is made to minimize the likelihood of any nasty surprises during construction however, on rare occasion, unforeseen circumstances or site conditions may necessitate additional costs being incurred which must be met by the owner.
Can I make changes during Construction?
In order to maintain affordable quality homes, changes are not permitted following contract signing.
Can I arrange for my own tradespeople to “do some extra work” during construction?
Due to Occupational Health and Safety laws, site access for owner supplied tradesmen or suppliers will not be permitted until after handover.
What happens if I encounter any problems with my home following handover?
A comprehensive maintenance warranty program is provided to all owners with the Customer Services Department available to assist you with any queries which you may have.
